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Licence numbers, credentials and disclosures in medical ads

Display the licensed name and specialty exactly as registered, the clinic's registration where required, and describe qualifications precisely — the awarding body, the year, the scope. Anything a patient cannot verify should not be there. Confirm current display requirements with the Ministry of Health before running a campaign.

This page explains general principles around medical advertising rules. Regulations change — check current Ministry of Health guidance, or take legal advice, before relying on any specific detail here.

Precision beats prestige

"Board certified" means something specific; "internationally trained" often means a two-day course. Patients cannot tell the difference, but colleagues can, and one exaggerated line in a bio undermines everything credible next to it. Write each credential as the awarding body, the qualification and the year, and let the specificity do the persuading.

The same rule applies to your specialty title. Use the one you are registered under. Describing yourself with a title you do not formally hold is the fastest way to turn a marketing question into a licensing one.

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Where the elements go

Put the essentials where they are always visible rather than buried once: the profile bio, the website footer and the about page, the ad creative or its caption, and the clinic's Google profile. Templating this once means every future asset ships compliant without anyone remembering to check.

Include the practical details patients look for in the same block — languages you consult in, the areas you practise in, and whether you see children. Those answer real questions and cost nothing to add.

Disclosure applies to you, not just to influencers

If a post is paid, sponsored, an affiliate arrangement, or promotes a product you have a commercial interest in, say so in the first line. A doctor recommending a device they are paid to promote, without disclosure, is the exact scenario that damages professional credibility fastest — and it is increasingly visible when someone checks.

The same goes for testimonials you commissioned and for content produced by an agency: nothing about that needs hiding, and being open about it costs you nothing.

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Frequently asked questions

Do I have to show my licence number in every post?+

Requirements differ between organic posts, paid advertising and clinic signage. Confirm the current rule for each surface with the Ministry of Health rather than assuming one answer covers all three.

Can I use "Dr." if my doctorate isn't medical?+

In a health context that is misleading unless you state the field plainly. Where patients could reasonably assume you are a physician, spell out what your doctorate is in.

My agency wrote my bio and overstated things. Who's liable?+

You are, professionally. Read every word published under your name before it goes out — that approval step is not a formality.

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